Let me start by saying that I love this restaurant. LOVE IT. I think it's amazing that they serve cooked and raw vegan food with such an extensive menu. I've been there quite a few times now and I am almost never disappointed. Until Saturday night.
While the food is still really, really good (they had a new special Saturday. Live Spinach Pie. Yum!) the service leaves MUCH to be desired these days. I had heard from a few friends that this was starting to happen but I didn't think it would be that bad. It was pretty bad.
First of all, the servers (although fairly pleasant) all had a dazed, unfocused look to them. I mean all of them. And I got to see a few of them because by the end of our three course meal, we'd had three different waiters. Three people taking our order.
First we ordered drinks and apps. I had a coconut shake & msm water and the live love boat app. Anthony got a ginger drink and the live hummus plate. Our appetizers were done and dusted for 25 minutes before anyone even came back to take our entree order! By that point I really want to say eff it, but I so rarely go out to eat raw food that I decided to stick it out. 30 minutes later the third and final waiter brought Anthony's cooked almond ravioli and let me know that the live sampler I wanted was not available. I switched up to the special while inwardly seething that no one had mentioned this to me earlier. About 15 minutes after that I finally had my entree.
The food was great but the experience was just bad. I've never had it be like that there before! I truly hope they get it together, because it's a much better restaurant then that. Not going to stop me from going there, I like to support the cause, I'm just saying: they need work.
Much love-Emilie
 |
 |
|
+ Reply to Thread
Results 1 to 3 of 3
-
12-17-2007 01:46 PM #1
- Join Date
- Jan 2007
- Location
- New York City!!!
- Posts
- 69
Not so happy Caravan of Dreams review....
-
What a disappointment! Having been a server myself for 12 years (YIKES!) I take it personal when the service is crappy and there is no reason for it. Sorry you had such a sad experience.
~Justine :rolleyes:
"Today I bent the truth to be kind, and I have no regret, for I am far surer of what is kind than I am of what is true." ~ Robert Brault
-
Can you give the managers some constructive criticism in hopes of changing for the better? I wonder what was up with the dazed and confused waitstaff. Are they B-12 deficient? ha ha
Reply With Quote
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
Raw Food Talk is a friendly forum brought to you by Alissa Cohen. You can find various living & raw food diet merchandise such as her new book or CD on her website at www.alissacohen.com. The Raw Food Talk forum is a great place to meet friends, share raw recipes, find advice and more. The forum is broken into different categories. The "Raw & Living Foods Discussion" is for general chat about the raw diet. The Recipes and Food Preparation is where you can discuss and exchange vegan recipes, vegetarian recipes, & other raw recipes. "Exercise and Fitness While Raw" is for advice, tips, training and more while you are on a raw diet. "Juicing, Sprouting, and Organic Gardening" is for discussion related to juicing & juicers, sprouting, organic gardening & wild edible foods. "Raw Events and Classifieds" is for posting events, products, and advertisements. These are just some of the different topics you will find being discussed in the Raw Food Talk forum. Come on in and meet some new friends.