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  1. #1
    Join Date
    May 2006
    Location
    Toronto
    Posts
    773

    Default Don't get an important appliance like your blender on ebay

    I got a KTec blender on ebay from a supposedly reputable dealer of that brand. I have been having trouble with first the jars and now the electronic touch pad.

    The first jar started leaking and getting little pieces of the black rubber washer in the smoothies. I tried for a return. Nope.

    I bought 2 more jars from another reputable dealer who stated on his listing that there was 6 months warranty on the jars. One of them has just started making a lot of noise, leaking and giving me more black pieces. I have tried several avenues for return. Nope.

    The touch pad on the front now will not work. I can only use the thing by switching the on/off at the back. I get full speed or nothing. I tried for service on that. Nope.

    I am really annoyed as the great warranty is one of the reasons I chose the KTec. They were supposed to be on warranty for a few years and now they are telling me, sorry, only 1 year now. Blentec company won't touch it unless it was bought directly from them.

    I am debating whether to get a Vitamix or just a l'Equip. I am also wondering if I should just get the best one that Sears or someplace like that offers just because they are SO great with returns. Or whether to go further and get a commercial Vitamix. I use my blender a lot. Maybe that is the way to go. I make about 4 smoothies a day, plus milks, soups, etc. Today I tried to make cashew milk (You know, those SOFT nuts, cashews?) with my regular Cuisinart blender which has been sitting in the cupboard. I used 1/2 cup of nuts and 2 cups of water. It didn't grind up most of the nuts. They sat under the blade. I got frustrated and threw the whole mess into the KTec and did the on/off thing and got a wonderful creamy milk that I didn't even have to strain!

    I really can't believe that I used to get along with an old Osterizer. I made nut milks and tofu etc. pretty much every day and it worked perfectly for years. Can it really be true that the quality of everything has degenerated so much in modern times?

    Meanwhile, I don't know WHAT I am going to do while waiting for repairs on the KTec (If they tell me it is even worth fixing) or until I can afford a real commercial workhorse.

    Does anyone else have a commercial blender? I am pretty tired of these meant-for-home-use things with the big names that cost $500. As raw chefs, we don't use blenders like normal people. We use them almost like a small commercial place would.

    I looked back over most of the threads that talked about blenders and one thing about the Vitamix bothers me-several people have said that food gets stuck under the blades. Do you find that often?
    Have a great day!

  2. #2
    Join Date
    Mar 2005
    Location
    SoCal
    Posts
    14,126
    Blog Entries
    117

    Default

    Quote Originally Posted by doubleg
    I looked back over most of the threads that talked about blenders and one thing about the Vitamix bothers me-several people have said that food gets stuck under the blades. Do you find that often?
    That's what spatulas are for. lol I don't have a problem with it. I do wish they'd come apart yet, alas. I've got K-Tec as well (with 3 jars and I only use my V-M). My husband likes the K-Tec better for some reason.

    Suggestion for your Cuisinart. If you want to use it, put the water in first, start it, then add the nuts through the top. I'd like to know if/how that works for ya.

    Revvell

  3. #3

    Default

    Food does get stuck under the blades, but just as revvell said, that is what spatulas are for. I LOVE my vitamix. I think it is essential to the raw lifestyle. would not want to live without it. They have a very long warranty. I have had myne since august, and it has been awesome. I haven't tried the other blenders, but feel I don't need to. Vitamix has these special white spatulas that you can buy from them that make getting the stuff out from under it easy. It just takes a little practice.

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