I got a KTec blender on ebay from a supposedly reputable dealer of that brand. I have been having trouble with first the jars and now the electronic touch pad.
The first jar started leaking and getting little pieces of the black rubber washer in the smoothies. I tried for a return. Nope.
I bought 2 more jars from another reputable dealer who stated on his listing that there was 6 months warranty on the jars. One of them has just started making a lot of noise, leaking and giving me more black pieces. I have tried several avenues for return. Nope.
The touch pad on the front now will not work. I can only use the thing by switching the on/off at the back. I get full speed or nothing. I tried for service on that. Nope.
I am really annoyed as the great warranty is one of the reasons I chose the KTec. They were supposed to be on warranty for a few years and now they are telling me, sorry, only 1 year now. Blentec company won't touch it unless it was bought directly from them.
I am debating whether to get a Vitamix or just a l'Equip. I am also wondering if I should just get the best one that Sears or someplace like that offers just because they are SO great with returns. Or whether to go further and get a commercial Vitamix. I use my blender a lot. Maybe that is the way to go. I make about 4 smoothies a day, plus milks, soups, etc. Today I tried to make cashew milk (You know, those SOFT nuts, cashews?) with my regular Cuisinart blender which has been sitting in the cupboard. I used 1/2 cup of nuts and 2 cups of water. It didn't grind up most of the nuts. They sat under the blade. I got frustrated and threw the whole mess into the KTec and did the on/off thing and got a wonderful creamy milk that I didn't even have to strain!
I really can't believe that I used to get along with an old Osterizer. I made nut milks and tofu etc. pretty much every day and it worked perfectly for years. Can it really be true that the quality of everything has degenerated so much in modern times?
Meanwhile, I don't know WHAT I am going to do while waiting for repairs on the KTec (If they tell me it is even worth fixing) or until I can afford a real commercial workhorse.
Does anyone else have a commercial blender? I am pretty tired of these meant-for-home-use things with the big names that cost $500. As raw chefs, we don't use blenders like normal people. We use them almost like a small commercial place would.
I looked back over most of the threads that talked about blenders and one thing about the Vitamix bothers me-several people have said that food gets stuck under the blades. Do you find that often?