I want to thank everyone who has participated in this RawFoodTalk.com forum. There have been some amazing exchanges here and so many words of wisdom spoken. But its time for me to close this board. I am moving on to new ventures and feel that its time for me to let this go. A forum of this size takes loads of money, time and energy. I have not been keeping up with the forum upgrades, the spam problems, etc…. which is resulting in many disgruntled emails and people calling the office daily. I’m sorry to disappoint the many of you who have spent your time and wonderful words of help and inspiration here. I hope that you have all benefited from this board and that it has helped you on your path to optimal health. I know many of you have made lasting friendships here as well. I will leave this board up for a month of so, so that you may copy what you need and any information you would like to save.

Thank you for being part of the RawFoodTalk.com community! It’s been a wonderful ride! I’m looking forward to seeing what’s next for all of you and of course, you can keep up with my adventures through my blog, Facebook and twitter. I am continuing my certification trainings and there will be some exciting new classes, events and projects coming into fruition in the near future!

All my best,
Alissa

Georgina's Raw Journey

SeaVeg - a customer experience

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MysticTree

on 07-06-2011 at 12:25 PM (324 Views)

I ordered a variety of seaweeds from this company. Their website states that their seaweed is suitable for vegans and vegetarians.

This is the email I sent them:

Hi,

Your parcel arrived today. Thank you for sending it so quickly.

I was however disappointed to find small sea animals in one of the packages (kelp) that I have opened. Your website does not mention the possibility of this even though the packaging does - in fact your website says your seaweeds are suitable for vegans (which I am) and dead sea animals in my food makes it perfectly clear that your products are not suitable for vegans.
Regards
Georgina

This is the reply I got:-

Hi,
The marine life which is found occassionally which lives in our SeaVeg should not be eaten, they are found because there is no chemical processing of our products. It is however very rare to find these in the sugar kelp, they are more common on the Sea Spaghetti.

Remove these by soaking in fresh water, or by picking them off.

These products are suitable for vegetarian and vegan diet, providing a rich source of B group vitamins amongst others, but you should clean them before eating.

Thanks
Mark

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SeaVeg
55 Wallace Crescent
Roslin
EH25 9LN
Tel. 0131 440 4104

Finest Quality Sea Vegetables
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This is my reply in return:-

Hi Mark,

I don't think you really understand veganism.

Obviously I realised that they shouldn't be eaten and I wouldn't have eaten them anyway I AM A VEGAN!

It is not acceptable for a so called vegan product to arrive with animal parts mixed in. You really need to mention this on your website so that people are not buying blind.

I won't be buying from you again because your products are not vegan.

Regards
Georgina

So a big thumbs down for SeaVeg. Their products are not as advertised and their customer care is among the worst I have seen. I will be forwarding the exchange of emails to their local Trading Standards.