jewelsthemonkey
06-02-2011, 04:13 AM
Hello all:
I am a Chocolate Bliss fan--the stuff created by David Favor. When in the US, I usually buy it from LovingSuperFoods, and I always have a good experience.
I live in the UK most of the year, however, so I purchased it from HighVibeHealth.com run by Steph Gariano. After four weeks of waiting, I contacted to find out when I should expect the product. I heard no response and ended up sending multiple more emails. I finally phoned the number on my bank statement and received a "This number is no longer in service" message. I tracked Steph Gariano down on facebook, and finally a week later I received a response claiming I hadn't paid for international shipping. I'm unsure about this, but either way, it would have been good to tell me this initially rather than me hounding them.
So I asked for a refund... that was two weeks ago... and I still haven't heard anything or received any message. My bank says they can't help because I paid with a debit card.
Does anyone else know anything about this "company" or has anyone else had a similar problem? I find it really worrying that my money has essentially been stolen by someone else in the raw community. I actually wondered if perhaps the owners were facing some sort of personal tragedy, as it just seems so crazy to me.
Anyway, my word of warning at the moment, I suppose, is don't buy from them! Just get it from David Favor (Radicalhealth.com) or lovingsuperfoods.com.
*sigh*
Love to all!
Julie
I am a Chocolate Bliss fan--the stuff created by David Favor. When in the US, I usually buy it from LovingSuperFoods, and I always have a good experience.
I live in the UK most of the year, however, so I purchased it from HighVibeHealth.com run by Steph Gariano. After four weeks of waiting, I contacted to find out when I should expect the product. I heard no response and ended up sending multiple more emails. I finally phoned the number on my bank statement and received a "This number is no longer in service" message. I tracked Steph Gariano down on facebook, and finally a week later I received a response claiming I hadn't paid for international shipping. I'm unsure about this, but either way, it would have been good to tell me this initially rather than me hounding them.
So I asked for a refund... that was two weeks ago... and I still haven't heard anything or received any message. My bank says they can't help because I paid with a debit card.
Does anyone else know anything about this "company" or has anyone else had a similar problem? I find it really worrying that my money has essentially been stolen by someone else in the raw community. I actually wondered if perhaps the owners were facing some sort of personal tragedy, as it just seems so crazy to me.
Anyway, my word of warning at the moment, I suppose, is don't buy from them! Just get it from David Favor (Radicalhealth.com) or lovingsuperfoods.com.
*sigh*
Love to all!
Julie