View Full Version : Help with my new Greenstar
02-08-2009, 10:38 AM
I received my brand new Greenstar a few days ago and love it except for one thing. After about 2 minutes or so of juicing it starts squeeking real bad. Once I clean it then it is quiet again. I have watched a bunch of YouTube videos and read alot of websites/blogs/forums and can't seem to find anyone else who has experienced this. Have any of you had this problem and do you have a remedy? Thanks
02-08-2009, 11:24 AM
I'd send it back cuz it usually shouldn't make much noise at all. Hope you can solve your problem soon and start enjoying the juice. Good luck! Eva
02-08-2009, 11:28 AM
I haven't had that problem with mine but I would contact customer service and find out what, if anything can be done before sending it back. It may be just a small issue. Then again.. it may not and you'll need a number from them to send it back OR, they'll pay to ship it.
02-08-2009, 12:22 PM
I just made my family juice and now it is squeeking real bad even without any of the gears or housing assembled. I think it is getting worse each time I use it, and that has only been 5 or 6 times. I will call Greenstar tomorrow. Thanks for the help.
02-08-2009, 03:57 PM
We have had a little squeaking with ours, and we found this:
Even though the Green Star juicer is very quiet, there may be some normal noises.
Please test your juicer as follows ;
1. Completely disassemble your Green Star and then turn on the motor. You will
hear a normal humming motor sound. If you hear any squeaking sound, your
juicer may need lubrication between the Drive Shaft and the rubber seals. Do not
be intimidated because of this noise. It is a very minor problem and does not
affect the juicer’s performance nor will it damage any other parts on your juicer.
Please call your service center for instructions on how to lubricate your juicer.
2. Fully assemble your juicer and turn it on without adding any produce. You will hear
the Twin Gear sound. You may hear a thumping sound which is normal. The Twin
Gears may have minor variations and the thumping sound is considered acceptable.
This minor variation will not affect the function nor will it damage any parts.
3. While you are juicing you may hear a squeaking or chirping sound- that noise is also considered normal.
When it first started to happen I was kind of freaking out about it, but it's naturally gone away on its own.
Definitely call Green Star and see what they say.
Best to you ~
02-09-2009, 11:48 AM
I called Tribest/Greenstar this morning and they said the noise will go away in about a month and that the oil in the machine is just getting spread around? Seems a little odd to me but we will see. Other than the sqeeking I absolutley love it. Thanks for all your help everyone.
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