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View Full Version : Well i'm still looking for an excalibur dehydrater.



Bethanie
05-02-2008, 12:33 PM
Two has been offered on this site but i missed both of them so if anyone has one that they don't need please, please let me know.
I had one and it stopped working and i sent it in to get it fixed but it stopped heating again.
So if you're not using it and want to give it a great home please let me know:)
B.

Sheryl
05-02-2008, 02:22 PM
Heya Bethany,

I have an Excalibur 2400 4 tray that was new when I moved to Australia, that got plugged into the wrong power and fried. So we replaced it with a 9 tray, and proceeded to do the same again. I know it's fixable as Excalibur sold me the part to fix the 9 tray, and we repaired the 9 tray (my engineer Brother in law did it for free) and it's still working perfectly years later.

The 4 tray has just been stored the last few years, and when I plug it in (in Canada now) there is no fan, however the heating element does glow. There is one teflex sheet too.

If you want to find out from Excalibur cost to fix (and are happy with it) you are welcome to it for the cost of shipping from me in Canada (Buckhorn ON K0L 1J0). I can ship to Excalibur for repair or directly to you... whichever works best. You have first dibs, but if you don't want it someone else is welcome to it.

Cheers,
Sheryl

Bethanie
05-02-2008, 02:52 PM
It was the heating element that didn't work. I paid money to them to fix it and it stayed fixed for about 2 months and went out again.
Can your bother-in-law fix the other one?
If so what will he charge to do it?
I need one so badly, we are hopefully getting ready to expand our family.
I thank you so much for the offer.
You can e-mail me at veganshirley@yahoo.com
B.

Sheryl
05-02-2008, 03:30 PM
It's offered as is... I can't ask my brother in law to replace the part on another as he didn't really enjoy fixing the last one.

Have you asked Excalibur about their fix that didn't last? Maybe they would fix it for you again? It doesn't seem right that it would last such a short time before breaking again.Sometimes just the connection comes apart, OR the inline fuse breaks. either might be able to be fixed by a local if you know someone. The inline fuse is quite a standard part I think.

Bethanie
05-02-2008, 03:39 PM
you said he had fixed the other one, i wanted to know was it a difficult job.
I don't mind sending it to the company to get it fixed, i'm just so happy, happy to be able to have one.
I've prayed for this for quite a while.
B.

Bethanie
05-02-2008, 03:40 PM
Thanks so much for the offer.
B.